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IT Support
Your IT department, for a monthly fee
Hours included every month, guaranteed response time and remote or on-site support, with a technician who knows your company. Every intervention is logged in the portal.
From €59
per month, with hours included
Up to 2 h
response time on Corporate IT
Remote and on-site
depending on the plan
Hours in the portal
every intervention logged
Plans
Choose your level of support
Hours included and response times set from the outset. Monthly prices excluding VAT.
Start IT
Small teams
€59/month + VAT
- 2 hours per month
- Remote support
- Response within 1 business day
- Hours report in the portal
Business IT
Your outsourced IT department
€159/month + VAT
- 5 hours per month
- Remote and on-site
- Response within 4 business hours
- Hours report in the portal
Corporate IT
Critical infrastructure
€299/month + VAT
- 10 hours per month
- On-site, top priority
- Response within 2 business hours
- Hours report in the portal
| Compare the plans | Start IT | Business IT | Corporate IT |
|---|---|---|---|
| Hours included per month | 2 h | 5 h | 10 h |
| Support | Remote | Remote and on-site | On-site, top priority |
| Response time | Within 1 business day | Within 4 business hours | Within 2 business hours |
| Travel within service area | — | Included | Included |
| Hours report on the portal | ✓ | ✓ | ✓ |
| Price | €59/month | €159/month | €299/month |
No monthly fee — single hours or packages
Prices exclude VAT.
Areas of intervention
From the printer to the server
Also covering Microsoft 365 or Google Workspace accounts and licences, workstation antivirus, and backups.
Workstations
Computers and peripherals
Installation, maintenance and troubleshooting.
Network
Networks and Wi-Fi
Set-up, security and coverage throughout the space.
Servers
Servers and NAS
Installation, monitoring and file sharing.
Protection
Backups and security
Backup plans, antivirus and recovery when something goes wrong.
How it works
From request to resolution
Request
Whichever way suits you
Through the client portal, by email or by phone.
Diagnosis
Remote, in minutes
We connect to your device with your authorisation.
Resolution
Remote or on-site
Depending on the plan and what’s needed.
Record
Hours in the portal
Every intervention is logged, along with the time spent.
Transparency
Every hour visible in the portal
In the portal you can see what was done, by whom, how and how long it took — month by month.
- Requests opened and resolved
- Hours used versus hours included
- Each intervention with time spent
Projects
Implementations with a fixed price
For everything beyond day-to-day support. Prices exclude VAT; the proposal sets the scope and price before work begins.
Stratechna Orbit
Company management
Included
- Setup and training included
- CRM, helpdesk, projects, HR and more
- Data migration
Integrations
ERP, CRM and APIs
From €450
- Connection between systems
- Automatic synchronisation
- Custom API
Google and Meta
Configurations
From €29
- Search Console and Analytics
- Tag Manager
- Google Business Profile
Frequently asked questions
About support
No. Each plan’s hours apply to that month; if you consistently need more, we’ll adjust the plan.
It’s included in the Business and Corporate plans within the service area; outside it, it’s quoted separately.
Up to 1 business day on Start, up to 4 business hours on Business and up to 2 business hours on Corporate.
You can add extra hours or a pack, at the prices on this page.
Yes, at any time, taking effect the following month.
Book a meeting
Not sure which plan you need?
We carry out a free assessment and recommend the right plan for your team.
- Your workstations, network and servers
- What breaks down most and what costs you time
- The right plan — no obligation
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